Support Services

Reduce cost, minimize risk and increase reliability and flexibility by removing day-to-day management of your IT infrastructure. Partner with Connexxion Managed IT Services and you're free to focus on your core business.

At Connexxion we pride ourselves on delivering IT support which is tailored to the needs of your business model, and focuses on the value we can bring into your organisation. We have the capability to support your complete IT solutions, whether it is local, national, or hosted within a datacentre. Our dedicated delivery arm can support your business users and all their associated IT equipment.

Connexxion's support model is structured around the ITIL methodology which strives for constant service level and process improvement. This enables an end-to-end customer satisfaction solution from the time a user logs on to the time they open an application.

For our clients, we place a huge emphasis on getting to know your business and building collaborative partnerships to better deliver an efficient, effective, quality service. Our operational philosophy is based around taking responsibility, ownership and accountability for the outcomes – this is what we do best. We deliver this through applying best practice principles and utilising market-leading products and solutions.

Your requirement is to enable your users to work effectively; our delivery enables your users to work efficiently.

What is most important to us is that we deliver real and tangible value back into your business – that we are recognised as a valuable resource to deliver better returns on your IT assets – that we improve business performance and reduce costs.

We see ourselves as being part of your team, knowing your business and being the proven and preferred partner to your organisation.

Some of the solutions that Connexxion can help support are:

For more information on how we can meet your Support needs, please Contact Us.